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Borrowing & Fees

Borrowing Limits

Each registered patron may borrow a total of 50 items. However, you may only take 25 items at any one time. Of those 50 total items, you may borrow up to:

  • 3 items on a new card (for first-time borrowers)
  • 12 periodicals (4 of any one title)
  • 3 puppets
  • 1 Youth Room Theme Kit
  • 4 media kits (Youth Room book-CD combinations)
  • 20 DVD's/Blu-Rays
  • 1 pass to an area museum or zoo
  • 1 video game

Renewing Materials

Most items may be renewed for an additional loan period. Interlibrary Loan materials are typically not renewable. You may renew items online at http://bark.cwmars.org/eg/opac (click on the Log Into My Account button.)  You may also call the library at 413-736-4561 to renew by phone.  Please have your library card number ready before calling. 


Overdue Fees

Video games, Blu-Rays and DVD’s: 1 (One) dollar per overdue day per item, maximum $5.00 per item. 
Theme Packs and Museum Passes: 5 (Five) dollars per overdue day.
All other materials: 10 (Ten) cents per overdue day per item, maximum $3.00 per item.


Suspension of Borrowing Privileges

Your borrowing privileges will be suspended if one or more of the following applies:

  • you have one (1) or more item(s) more than 30 days overdue (considered “lost”)
  • you claim to have returned more than three (3) items not found in the library
  • your accumulated Fines exceed $10.00
  • you have one (1) or more lost or damaged items billed on your record for any amount (could be less than $10.00)
  • you have had your privileges denied due to violation of the Library's Codes of Conduct

Loan Periods

1 Week
All DVD's, Blu-Rays and Magazines

2 Weeks
NEW Adult Books, NEW Young Adult Books, and Video Games

3 Weeks
All other books, music, audio-books, and puppets


Audiovisual and Digital Resources

  • Library materials in bags must be returned to the desk inside during open hours.  When the library is closed, most other items can be returned to the exterior book drop, including audio books, DVD’s, Blu-Rays, and “red case” dispenser items.  Items will be considered “on time” if returned before 9:00am of the next open day from the due date.
  • $1.00 will be charged for lost or damaged dispenser red cases.
  • $5.00 will be charged for lost or damaged media cases or liner notes.
  • $5.00 will be charged for lost Playaway battery covers, cases, or lanyards.
  • The West Springfield Public Library is not responsible for any damage to equipment as a result of using library materials or as a result of illegal use or misuse of its resources.
  • The borrower assumes responsibility for all DVD's, Blu-Rays and video games while in his/her possession and is reminded of the copyright laws: the item is for private use only, which prohibits any other use, copying, reproduction, or public performance.
  • Please handle all discs with extreme care. They are easily scratched and cracked.
  • If you notice that an item appears to be damaged, please alert a staff member before you borrow the item.

Replacement Fees for Lost or Damaged Materials

  • Adult Nonfiction - $25.00
  • Adult Fiction - $23.00
  • Large Print Books - $23.00
  • Juvenile Fiction - $15.00
  • Juvenile Non Fiction - $18.00
  • Juvenile Picture Books-hardcover - $18.00
  • Juvenile Picture Books-trade - $5.00
  • Juvenile Boardbooks - $8.00
  • Beginning Reader - $12.00
  • Educational Theme Packs - Priced as Indicated
  • Toys and Puppets - Priced as Indicated
  • Paperback-Adult/Young Adult/Juvenile - $5.00
  • Young Adult Fiction - $18.00
  • Young Adult Non Fiction - $23.00
  • Magazine or Periodical - $3.00 for Juvenile and $5.00 for Adult/Young Adult
  • Compact Disc-Adult /Young Adult/Juvenile - $15.00
  • DVD and Blu-Ray - Adult/Young Adult/Juvenile - $20.00
  • Playaways - $50.00
  • Book and CD sets - Replacement Fee Varies
  • Audio Books-Adult/Young Adult/Juvenile - Replacement Fee Varies
  • Museum Passes - Replacement Fee Varies
  • DVD Dispenser Cases - $1.00
  • Miscellaneous fees for cleaning/repair - $1.00-$5.00

In lieu of the replacement fees listed, a patron may replace any lost or damaged items with an exact duplicate of that item with final approval upon inspection by the librarian-in-charge. Late fees still apply.


Other Fees

The Library does not charge fees for most services such as the use of special collections, library sponsored programs, or borrowing books. However, certain fees do apply. Printed pages or photocopies are $0.20 per page for black & white and $0.40 per page for color. Faxing is $1.00 per page, and scanning to email is $0.10 an item.  Replacements of lost or damaged library cards are $1.00 for the first replacement and $2.00 thereafter.


Refunds

A refund, minus a processing fee, will be granted to any patron presenting the payment receipt and found item within 30 days of payment. Patrons must complete a refund request form and will be mailed payment after the request is processed.


New Cards

Any Massachusetts resident age 5 and older may apply for a West Springfield Public Library card.  As a member of C/W Mars, West Springfield Public Library accepts all other member library cards for borrowing purposes.  Therefore, you would not need a library card specifically for WSPL if you already have a card from another local library. Applicants for library cards must show proof of address and complete the card application. Patrons may borrow up to three items the day of applying. The library card is then mailed to the patron and may be used at other area C/W Mars libraries.